The Power Tools of Leadership: Navigating Uncertainty, Building Trust, and Leading with Heart

Episode #353

Emily Portney

Global Head of Asset Servicing at BNY

Leadership growth doesn’t happen by accident—it happens when you shift from doing the work to empowering others, building trust, and leading with heart.

In this episode, Emily Portney shares lessons from her 30-year career in financial services—from starting as a rotational analyst at J.P. Morgan to becoming CFO of Barclays International, CFO of BNY Mellon, and now Global Head of Asset Servicing at BNY. 

Emily opens up about how she learned to delegate, lead through uncertainty, and create safe spaces for bold conversations. She shares why curiosity is her leadership superpower, how building trusted teams fuels growth, and why giving yourself grace is just as important as driving results can help you build a bold, meaningful career while leading with courage and impact.

Tune in to discover how to lead with influence, build resilience in the face of change, and become the kind of leader people trust and follow.


Key Takeaways:

  • Why curiosity, courage, and adaptability are the real power tools of leadership
  • How to delegate with trust and build diverse teams that drive innovation
  • Why vulnerability and asking for help create stronger leaders and better decisions
  • How to lead through uncertainty without losing your confidence or your values

I do think that curiosity is as important on day one of your first job as it is at present.

Emily Portney